Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of craig mclain

craig mclain

August 18, 2026

5  out of  5
rating by craig mclain
"Kristie and Carol are great to be in our corner for our insurance needs, along with the rest of the staff. All of them have been taking care of us for decades."
We responded:
"Thank you so much for the 5 stars, Craig! We truly appreciate your feedback and are always happy to help whenever you need us.  Again, thank you! Kristie Powell and Team~ "
Profile photo of Marci Bailey

Marci Bailey

August 18, 2026

5  out of  5
rating by Marci Bailey
"State Farm recently moved me to Kristie's office and I couldn't be happier. She called and introduced herself and was personable and extremly friendly. I'm also exstatic to find out Tricia Baum is back working with State Farm and a part of Kristie's team. Trish was the only one I ever dealt with in my last agent's office of 30 years and boy did I miss her. She knows the ins and outs of everything with insurance and it's always a pleasure speking with her."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our, Kristie Powell Team here in El Cajon to know you had such a great experience and appreciate us. Again, thank you~Kristie Powell and team! "
Profile photo of Scott Medinger

Scott Medinger

August 16, 2026

5  out of  5
rating by Scott Medinger
"My family and I have been with State Farm for decades and years with this office. They are always happy to answer questions, provide detailed quotes, and provide the best service I can imagine."
We responded:
"Scott, thank you for the fantastic review! We’re always here to support you with your insurance needs here with the Kristie Powell Team. Again, thank you~Kristie Powell "
Profile photo of savannah perez

savannah perez

August 14, 2026

5  out of  5
rating by savannah perez
"Tricia was very professional, kind and courteous and answered all of my questions about updating my policy and adding a new vehicle! She truly took the time to make sure I understood the process and what my options could be for coverage. Thank you Tricia, I really appreciate your help! :)"
Profile photo of Kaiden Rivera

Kaiden Rivera

August 12, 2026

5  out of  5
rating by Kaiden Rivera
"Tricia was really good at communicating, she walked me through every step with my situation, would definitely recommend"
We responded:
"Thanks so much for the amazing review, Kaiden! We really appreciate your support here with Kristie Powell Team in El Cajon. Just reach out anytime if you need us - we’re here for you. Again, thank you! Kristie Powell"
Profile photo of Shawna Bader

Shawna Bader

August 12, 2026

5  out of  5
rating by Shawna Bader
"Tricia is wonderful! Knowledgeable, compassionate and friendly. She goes above and beyond to make sure you are well taken care of."
We responded:
"Shawna, thank you for the fantastic review! Tricia and our entire Kristie Powell Team are always here to support you with your insurance needs in El Cajon. Again, thank you! Kristie Powell"
Profile photo of Sara Lopez

Sara Lopez

August 11, 2026

5  out of  5
rating by Sara Lopez
"I have been with Kristie Powell’s office for almost 20 years. Over the years any time I have needed assistance from Kristie or her staff they have treated me with kindness. They are knowledgeable and handle any issues or needs promptly. If you are in the market for an agent I would absolutely recommend Kristie Powell."
We responded:
"Thank you so much for the 5 stars, Sara! We truly appreciate your loyalty over the years and feedback. We are always happy to help whenever you need us. Kristie Powell"
Profile photo of Ricardo Ramirez

Ricardo Ramirez

August 10, 2026

5  out of  5
rating by Ricardo Ramirez
"Amazing service !"
We responded:
"Thank you so much for the 5 stars, Ricardo! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Kristie Powell & Team~"
Profile photo of Marion St Mars

Marion St Mars

August 10, 2026

5  out of  5
rating by Marion St Mars
"I wanted to share that Tricia that is now working at Kristie Powell’s office is a wonderful Rep/Secretary for State Farm. I have known her for years and I have appreciated all the great help she has given me with my insurance . I am so glad she is working at Kristie’s office . Kristie is also awesome and I could tell from speaking with her one time so far. She and Tricia are kind and caring ladies and I know I can trust them .That is refreshing in this day and age . Thank you🙋🏻‍♀️✝️🩷"
We responded:
"Wow - thank you Marion for the amazing 5-star review! It means a lot to our Tricia, me and our entire team here in El Cajon to know you had such a great experience with us. Thank you again, we appreciate you, your business and kind words always. Kristie Powell & Team~ "
Profile photo of Michael Khan

Michael Khan

August 10, 2026

5  out of  5
rating by Michael Khan
"Tricia helped me out a lot. She was very good at communicating and very patient."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Tricia on our insurance team here in El Cajon. "
Profile photo of Aubree B

Aubree B

August 10, 2026

5  out of  5
rating by Aubree B
"I love Kristie’s office. Always very attentive and helpful. I was helped by Tricia with my policies and she’s great!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Tricia met your expectations. Kristie Powell & Team!"
Profile photo of Michael Ashcroft

Michael Ashcroft

August 10, 2026

5  out of  5
rating by Michael Ashcroft
"Kristie’s office is super welcoming and full of wonderful employees, with Carole most of all. I’ve done business with Carole for the past 20 years, and she has been my Lighthouse in a sea of confusing and overwhelming insurance-related issues. She is greatly knowledgeable given her decades of experience, and always is there to help me and other customers with a smile on her face.

I definitely recommend Kristie’s office for all your insurance needs."
We responded:
"Thank you so much for your thoughtful review and continued trust over the past 20 years! We’re thrilled to hear that Carole’s knowledge, experience, and friendly service have helped make navigating insurance easier for you. She truly is an invaluable part of our team. We appreciate your recommendation and look forward to continuing to serve all your insurance needs! Kristie Powell & Team"
Profile photo of Jasmine Jones

Jasmine Jones

August 10, 2026

5  out of  5
rating by Jasmine Jones
"I called to get more information on potentially starting coverage with State Farm and was helped by Trisha. She was super helpful and thorough, very knowledgeable. She answered every question I had."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Kristie Powell & Team"
Profile photo of Kim Bryant

Kim Bryant

August 10, 2026

5  out of  5
rating by Kim Bryant
"We have received top- notch care and service from Carole McCollum - we have multiple autos and we have changed cars , added cars , removed cars and every transition has been seamless. It is wonderful to work with an agent who genuinely cares about their clients. Carole knows how to maximize coverage while keeping our premiums as reasonable as possible. She has been in the industry for a long time and is very knowledgeable of all the ins and outs of insurance. She is trustworthy and it is very evident that building genuine relationships with her clients is important. I highly recommend working with State Farm and Carole !"
We responded:
"Your kind words truly mean so much to us! It has been an absolute pleasure serving you over the past 20 years. Carole will be especially touched to know that her guidance and support have made such a difference. We’re incredibly grateful for your trust, loyalty, and heartfelt recommendation, and we look forward to being here for you for many years to come! Thank you. Kristie Powell & Team"
Profile photo of bernard vann

bernard vann

August 9, 2026

5  out of  5
rating by bernard vann
"Tricia helped my wife decide and understand our options. Happy to be working with her!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Tricia on our insurance team here in El Cajon. Again, thank you! Kristie Powell & Team"
Profile photo of Jasmine Vann

Jasmine Vann

August 8, 2026

5  out of  5
rating by Jasmine Vann
"Tricia was incredibly helpful while helping my husband and I. Absolutely recommend her!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Tricia met your expectations. Thank you again~ Kristie Powell & Team!"
Profile photo of Mandie Lou

Mandie Lou

August 8, 2026

5  out of  5
rating by Mandie Lou
"Tricia is super informative, kind, and helpful! Highly recommend her!!"
We responded:
"Mandie, thank you for the fantastic review! We’re always here to support you with your insurance needs here at the Kristie Powell Team. Thank you again. Kristie Powell & Team "
Profile photo of Tiana Canja

Tiana Canja

August 8, 2026

5  out of  5
rating by Tiana Canja
"Tricia was so helpful! She was very informative about the entire process. I look forward to working with her further."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Tricia met your expectations. Again, thank you! Kristie Powell & Team"
Profile photo of Sheena Menard

Sheena Menard

August 8, 2026

5  out of  5
rating by Sheena Menard
"So thankful for Kristie Powell and her team. We can always count on Carole to answer our questions & explain our policies thoroughly!! Great team! We highly recommend!!"
We responded:
"Thank you so much for your kind words and recommendation! We’re grateful for your trust in Kristie, Carole, and our entire team. It means so much to know that you can count on us to answer your questions and make your policies easy to understand. We truly appreciate you and are always here whenever you need us! Kristie Powell & Team"
Profile photo of Shelley Eskildsen

Shelley Eskildsen

August 8, 2026

5  out of  5
rating by Shelley Eskildsen
"Working with the Kristie Powell Team was a great experience! I have worked with Carole & the team for 26 yrs & appreciate her expertise & professionalism in educating us in our protection for our cars, motorhome , life & business insurance. I would highly recommend if you want personal service!"
We responded:
"Shelley, your kind words and recommendation mean the world to us! We’re so grateful for the trust you’ve placed in Kristie, Carole, and our team. Helping you understand your policies and answering your questions is always our pleasure. Thank you for allowing us to serve you—we’re always here whenever you need us! Again, thank you! Kristie Powell"
Profile photo of Glenn Eskildsen

Glenn Eskildsen

August 8, 2026

5  out of  5
rating by Glenn Eskildsen
"Carole is a superstar… she has handled all my insurance needs in 30+ years with no regrets."
We responded:
"Thank you so much for your incredible loyalty over the past 30+ years! We couldn’t agree more—Carole is truly a superstar. We’re grateful for the trust you’ve placed in her and our team to handle your insurance needs throughout the years. Your kind words mean so much to us, and we look forward to continuing to serve you for many more years! Kristie Powell"
Profile photo of Andrew Kana

Andrew Kana

August 8, 2026

5  out of  5
rating by Andrew Kana
"I am beyond happy to hear that Tricia will be working for this office. Tricia has been my family’s insurance agent since I was in high school almost a decade ago. My family has grown to trust her as we love working with her. Customer service is a 10/10. She’s always there for us to answer any questions and get us the best rates possible. Tricia thank you for everything you do for my family, you truly are the best thank you !"
We responded:
"Thank you so much for sharing this! We’re beyond excited to have Tricia join our office, and your kind words confirm what we already know—she’s truly exceptional! Her dedication, care, and outstanding customer service make such a difference. We’re grateful for the trust your family has placed in her over the years and look forward to continuing to serve you. Welcome to the team, Tricia! 🌟💙Kristie Powell & Team"
Profile photo of JENN BOLOGNA

JENN BOLOGNA

August 8, 2026

5  out of  5
rating by JENN BOLOGNA
"Carole McCollum is a legendary woman. She is always willing to help people out and has such a kind heart. You can tell she genuinely cares about her work. Thanks, Carole!"
We responded:
"Thank you so much for your kind words about Carole! We couldn’t agree more—her caring heart, dedication, and genuine desire to help others make her truly special. We’re incredibly fortunate to have her on our team, and we’ll be sure to share your thoughtful message with her. Thank you for taking the time to recognize Carole! Kristie Powell & Team


"
Profile photo of Nicole Scalercio

Nicole Scalercio

August 7, 2026

5  out of  5
rating by Nicole Scalercio
"Kristi’s team goes above and beyond, especially Carole. She is so professional and made sure that I have a full understanding of my policies and the coverage.I need. What a gem.."
We responded:
"Thank you so much for your kind words! Carole's professionalism and dedication truly make her a gem, and we’re grateful to have her on our Kristie Powell team. We sincerely appreciate your trust and business, Nicole!"
Profile photo of Nadia Gallardo

Nadia Gallardo

August 7, 2026

5  out of  5
rating by Nadia Gallardo
"Was helped by Tricia with a quote she was so helpful and kind, definitely recommend her"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear that Tricia was so helpful and kind while assisting with your quote. We truly appreciate your recommendation and look forward to helping you again! ⭐⭐⭐⭐⭐Thank you again, Nadia! Kristie Powell & Team"