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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bernard vann

August 9, 2026

5  out of  5
rating by bernard vann
"Tricia helped my wife decide and understand our options. Happy to be working with her!"
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Jasmine Vann

August 8, 2026

5  out of  5
rating by Jasmine Vann
"Tricia was incredibly helpful while helping my husband and I. Absolutely recommend her!"
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Mandie Lou

August 8, 2026

5  out of  5
rating by Mandie Lou
"Tricia is super informative, kind, and helpful! Highly recommend her!!"
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Shelley Eskildsen

August 8, 2026

5  out of  5
rating by Shelley Eskildsen
"Working with the Kristie Powell Team was a great experience! I have worked with Carole & the team for 26 yrs & appreciate her expertise & professionalism in educating us in our protection for our cars, motorhome , life & business insurance. I would highly recommend if you want personal service!"
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Glenn Eskildsen

August 8, 2026

5  out of  5
rating by Glenn Eskildsen
"Carole is a superstar… she has handled all my insurance needs in 30+ years with no regrets."
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Andrew Kana

August 8, 2026

5  out of  5
rating by Andrew Kana
"I am beyond happy to hear that Tricia will be working for this office. Tricia has been my family’s insurance agent since I was in high school almost a decade ago. My family has grown to trust her as we love working with her. Customer service is a 10/10. She’s always there for us to answer any questions and get us the best rates possible. Tricia thank you for everything you do for my family, you truly are the best thank you !"
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JENN BOLOGNA

August 8, 2026

5  out of  5
rating by JENN BOLOGNA
"Carole McCollum is a legendary woman. She is always willing to help people out and has such a kind heart. You can tell she genuinely cares about her work. Thanks, Carole!"
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Nicole Scalercio

August 7, 2026

5  out of  5
rating by Nicole Scalercio
"Kristi’s team goes above and beyond, especially Carole. She is so professional and made sure that I have a full understanding of my policies and the coverage.I need. What a gem.."
We responded:
"Thank you so much for your kind words! Carole's professionalism and dedication truly make her a gem, and we’re grateful to have her on our Kristie Powell team. We sincerely appreciate your trust and business, Nicole!"
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Nadia Gallardo

August 7, 2026

5  out of  5
rating by Nadia Gallardo
"Was helped by Tricia with a quote she was so helpful and kind, definitely recommend her"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear that Tricia was so helpful and kind while assisting with your quote. We truly appreciate your recommendation and look forward to helping you again! ⭐⭐⭐⭐⭐Thank you again, Nadia! Kristie Powell & Team"
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Alex Gallardo

August 7, 2026

5  out of  5
rating by Alex Gallardo
"This office is always great & really helpful. Tricia helped me with problems I needed help with."
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Sarah Teller-McClement

August 7, 2026

5  out of  5
rating by Sarah Teller-McClement
"Kristie and her team have been wonderful, but in particular, Carole has been my insurance go to for more than 10 years now. She is always a pleasure to speak with, brings a smile to my face, and is highly efficient. She even helped coach the conversation when she had to let me know one of my kids was in an accident and they called her first. We have multiple policies and articles and I love that Carole keeps everything well organized and insured. She also reaches out at times to put my mind at ease with State Farm changes just to let me know I am not impacted. It is refreshing to be able to pick up the phone and just call Carole. My husband and kids know we have a Carole we call when we have any insurance need. Everyone needs a Carole!"
We responded:
"Thank you so much for sharing such thoughtful and heartfelt feedback! We’re incredibly grateful for the trust you and your family have placed in Kristie, Carole, and our team. Carole truly goes above and beyond, and we’re delighted that her care, efficiency, and personal attention have given your family peace of mind. We couldn’t agree more—everyone needs a Carole! We truly appreciate your continued business and look forward to being here for your family for many years to come. ❤️Kristie Powell & Team"
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Machelle Z

August 7, 2026

5  out of  5
rating by Machelle Z
"Our family members have just all switched to Kristie Powell thanks to our amazing Carole McCollum agent who we have been with for many many years. Kristie immediately welcomed us and Carole made the transition effortless. Carole is number one helping our family and look forward to working with her years to come."
We responded:
"Thank you, Machelle, so much for your kind words and continued trust! We’re thrilled to warmly welcome your family, and that Carole made the transition effortless. We truly appreciate your loyalty over the years and look forward to serving your family for many more! 💙"
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walter jansz

August 7, 2026

5  out of  5
rating by walter jansz
"This Office ROCKS !!!!!!"
We responded:
"Walter, thank you for the fantastic review! Coming from the Rock Star you are means everything to us! We’re always here to support you with your insurance needs in El Cajon.  Rock on! Kristie Powell and Team"
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LG

August 6, 2026

5  out of  5
rating by LG
"Knowledgeable, and friendly staff. Great customer service, and great value."
We responded:
"Thank you so much for the 5 stars, LG! We really appreciate your support. If you ever need anything, feel free to reach out anytime.  Again, thank you! Kristie Powell and Team~"
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Sara Cavataio

August 6, 2026

5  out of  5
rating by Sara Cavataio
"Staff is knowledgeable.. great service."
We responded:
"Sara, thank you for the fantastic review! We’re always here to support you with your insurance needs. Again, thank you! Kristie Powell and Team "
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Laura K Vreeland

August 4, 2026

5  out of  5
rating by Laura K Vreeland
"Kristie, Carole & team are GREAT! THIS IS 20 yrs of insurance & amazing service! Feels like family"
We responded:
"Laura, thank you for the fantastic review! Very much appreciate your kind words. We’re always here to support you with your insurance needs in El Cajon. Again, thank you~Kristie Powell & Team"
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Ray Barnes

July 14, 2026

5  out of  5
rating by Ray Barnes
"Kristie Powell is a great place to handle all of your insurance needs!! They are easy to talk to and look out for your personal insurance needs. I was there recently and went over my home insurance coverage with Carole McCollum and she brought me up to date on my coverage!!!"
We responded:
"Thank you for the wonderful review! We’re glad Carole could help review and update your home insurance coverage. Updating is so important. Our team is always here to make insurance easy to understand and ensure your coverage meets your needs. We truly appreciate your trust in Kristie Powell and our team! Thank you again, Ray!"
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SD Big Daddy

June 12, 2026

5  out of  5
rating by SD Big Daddy
"Great place for insurance. Kristie and here team are wonderful. Thank you for all your help."
We responded:
"Thank you, SD, Big Daddy for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kristie Powell’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Again, thank you! Kristie Powell"
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Ryan Rodrigues

June 12, 2026

5  out of  5
rating by Ryan Rodrigues
"As a small business owner, finding the right insurance coverage can be overwhelming, but Kristie at State Farm made the entire process seamless. She took the time to understand my business, identified the right liability coverage, and made sure I was fully protected. Her knowledge, professionalism, and genuine care for her clients sets her apart. If you're a local business owner in San Diego looking for a State Farm agent who goes above and beyond, Kristie is the one to call. Highly recommend!"
We responded:
"Thank you for the amazing review, Ryan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Again, thank you! Kristie Powell"
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Lori Partridge

June 11, 2026

5  out of  5
rating by Lori Partridge
"Great customer service. I can always count on Carole to take great care of our insurance needs."
We responded:
"Thank you for the amazing review, Lori! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Again, thank you!~Kristie Powell "
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jesus perez rosales

June 2, 2026

5  out of  5
rating by jesus perez rosales
"Gracias!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kristie Powell’s Team! We deeply appreciate your kind words here in El Cajon . "
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Carole McCollum

April 24, 2026

5  out of  5
rating by Carole McCollum
"Kristie is very thorough & I appreciated her attention to time & personal detail on my policies!!"
We responded:
"Thank you for the amazing review, Carole! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Again, thank you, Kristie Powell & Team!"
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Scott Tipton

April 17, 2026

5  out of  5
rating by Scott Tipton
"Fast, efficient. Highly recommend."
We responded:
"Thank you for the amazing review, Scott! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Again, thank you! Kristie Powell"
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Donna Mills

April 2, 2026

5  out of  5
rating by Donna Mills
"There great!"
We responded:
"Thank you, Donna! We appreciate you! "
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Alan Ladd

March 31, 2026

5  out of  5
rating by Alan Ladd
"Austin was super helpful in explaining all of my coverages and going through everything step by step. Highly recommend !!"
We responded:
"Thank you for the amazing review, Alan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Again, thank you! Kristie Powell"